Boots Contact Number – 0844 739 0366
Boots contact number on 0844 739 0366.
Boots have a particularly complicated system for customer contact, however, which is no doubt designed to streamline the system, allowing customers to speak to the correct department first time. While the number above is the main contact number, there are also several dedicated contact numbers for specific enquiries.
If you’re calling to find out about your Advantage Card points, you should call the Boots contact number 0843 507 1313. If you’re calling to find out about the number of Advantage Card points you have gained from online purchases, however, you should call the main number above. This is most likely because there are two customer services teams, one for in-store purchases and one for online purchases.
If your enquiry is specifically about pharmacy services, you should call 0844 739 0366 for online enquiries, and 0844 739 0366 for in-store enquiries. For enquiries about in-store purchases in general, you should call 0844 739 0366. Boots also provide a Minicom service for in-store enquiries on 0844 739 0366.
Be aware that the Boots contact number is not available 24/7. Customer support is open from 08.30 to 19.00 from Monday to Friday, 08.45 to 17.00 on Saturday, and 09.00 to 16.00 on Sundays and bank holidays. If you need to contact Boots outside of these hours, you could visit a late-opening store (some city centre stores are open until 20.00), or email customer support instead. Boots advise that emails are usually answered within three days, so it may be worth simply waiting until the Boots contact number opens again the next morning for a faster response.
Don’t wait if your query is about a drug you have been prescribed, however. If the Boots customer support is closed and you are having strange or severe side-effects, you should call NHS 24. A trained nursing advisor will be able to tell you whether or not you should stop taking the drug, and whether or not your side-effects are normal.
For all other queries, you can also choose to log in to your Boots customer account. There, you’ll be able to find out information about your Advantage Card points, recent purchases, the delivery of items, and the details of credit cards used to make purchases with Boots.