BT Customer Service Number – 0844 739 0395
When you are having problems with a BT product or if you simply want to find out about products and services, it can be frustrating trying to find what you want on the BT website. In any case, it is usually much easier to speak to a human being rather than try to choose the most relevant question on a website or communicate via a ‘virtual assistant’. To cut out the confusion and waiting, the BT customer service number – 0844 739 0395 – will take you to the right place.
When the number answers, just press ‘1’ for Sales, Billing, Moving home, Technical help or Faults. To be connected to an operator, just press ‘2’ when prompted and you will be put through; you might have to be a bit patient because the BT customer service number can be busy at peak times, but you will be kept informed with your progress in the queue and also with any alternative methods of contact.
BT customer service number on 0844 739 0395 is the quickest way into the BT system when it comes to reporting any issues you may be having or if you are looking into buying a different service or product. If you are experiencing a specific issue and you are not sure who you need to speak to, pressing ‘2’ is the best option. If you press ‘1’ when you ring BT customer service number you will be offered a number of other options. Listen carefully before choosing although if you make the wrong choice, you do have a chance at the end of the recording to go back to the main menu.
If you choose to speak to the operator when you ring the BT customer service number on 0844 739 0395, you may at first be put through to various departments before you get the right one and although this can be a little frustrating, it is still usually quicker in the long-run because each time the person will either know the person or extension number where help can be found and the operator will put you through. Also, calls from the operator to internal departments are given priority in many systems, so your call will be answered more quickly than if you had dialed direct and ended up in a long queue. As always, speaking clearly and concisely and not getting cross will result in a faster resolution of your problem.
BT Customer Service Number – 0844 739 0395
Your BT Questions Answered
With origins in the Electric Telegraph Company of 1846 which eventually became British Telecom in 1980, BT has a long and impressive history of providing communication to the people of the UK. But in today’s world of information overload, even BT customer service can fail to clear up some of the common questions that we have about their services.
Every Contact Number is an internet directory of contact details for the leading organisations in the UK, including BT customer service. They’re here to run through some of the common questions about the oldest phone company in the country, and let us know how to get in touch with BT customer service if we need to.
How much is it to get a BT phone line installed?
If you’re getting a landline installed just for making calls, there may be a connection charge which varies according to situation and location. If BT are activating a line that belongs to another provider, it costs £50, or £65 to install an entirely new line. If you’re buying a broadband or TV package, this service is free, and can often work out cheaper in the long run.
Do I need a phone if I want BT broadband or TV?
Yes, you do. Call BT customer service for more details on what they offer.
What are the options for landline call packages?
There are three options here: Anytime, which is £8.50 a month for unlimited anytime calls to UK landlines, and 7.5p for calls to mobiles; Evenings and Weekends, which is free in to landlines at these times, and costs 15p a minute to mobiles; and Weekends, which is the same but minus the evenings.
How do I know if I’ve got a landline or not?
Take a look around the house for sockets with a BT logo on. Alternatively, just phone BT customer service and they can check for you.
For an immediate and easy to obtain call forwarding number to BT customer service that costs only 5p a minute from a BT landline, visit Every Contact Number’s easy to use website today. Just input ‘BT customer service’ into the search field and get the latest updated phone number, saving you the time and stress of sourcing the number yourself.