Play Contact Number – 0844 739 0392
Play.com is shaping up to be a real contender to Amazon. With great prices on books, DVDs, electronics, clothing, toys, home and garden items as well as many other miscellaneous gifts, Play is the first stop for many customers looking for a wide selection of great products and reliable delivery. Although almost everything can be done online, if you need to speak to someone from Play directly, you can simply call the Play contact number on 0844 739 0392.
Before calling the Play contact number, however, you should consider whether or not your enquiry could be answered online. Play have a comprehensive customer support section that covers all sorts of questions from what to do if something has gone wrong with your order to returning items and what to do if your payment has for some reason been declined.
As you may know, the items stocked on Play.com come from various different merchants who are the actual sellers. Most problems can be resolved by contacting the merchant directly, which can be done through the ‘contact seller’ option on the Play website. Play offer a ‘FairPlay Guarantee’ which states that if a merchant refuses to reply to your query or does not provide you with a satisfactory answer, Play’s own customer service team will then step in to resolve the issue on your behalf. If necessary, this may involve a full refund.
If you have already contacted your merchant through the ‘contact seller’ option and feel that your issue still hasn’t been resolved, feel free to contact Play customer services directly by using the Play contact number. Bear in mind that Play will need a proper reason for your dissatisfaction – you will have to prove that the item you have been sent is not as was described or has been damaged in some way before you will be eligible for a refund. Remember to have all of the details of your order and situation to hand before making your call.
Although delivery times vary, Play asks that all of their merchants issue items within 2 days of order receipt. If your estimated delivery date has passed and you still haven’t received your item, check with your merchant first who should be able to give you the tracking details of your order. If you still can’t trace it, you should contact customer services on the Play contact number who should be able to resolve your issue.